Switching Energy Supplier

• 12th March 2020 by manager in Campaigns

  Ash Citizens Advice News – 11 March 2020

  Statutory Sick Pay from day one for those affected by coronavirus As part of emergency legislation to deal with coronavirus, the Prime Minister has announced that Statutory Sick Pay will be made available from day one when self-isolating, instead of day four. The change will be temporary to respond to the outbreak and will lapse […]

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• 20th February 2020 by manager in Campaigns

  Ash Citizens Advice News – 19 February 2020

  Energy firms to pay customers compensation for switching errors Ofgem has announced, that, from May, if a switch of gas and electricity to a new provider goes wrong the customer will receive automatic compensation of £30. The payment will be made if the switch is not completed within 15 working days or if the old […]

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• 30th January 2020 by manager in Campaigns

  Ash Citizens Advice News – 22 January 2020

  Sandtander Overdraft Rate Santander is to set a 40% overdraft rate with effect from 6 April in response to new rules by the Financial Conduct Authority. The rules will require banks and building societies to charge a simple annual interest rate on all overdrafts and to abolish fixed fees. Most customers, mainly those with an […]

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• 19th December 2019 by manager in Campaigns, Local News

  Ash Citizens Advice News – 18 December 2019

  Customers still not switching broadband providers to make savings Which? Asked more than 5,000 customers if they had haggled for a new deal or switched in the past year. 45% responded that they had not asked their current provider for a better deal. Also 38% had never switched provider and 24% had not switched for […]

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• 19th September 2019 by manager in Campaigns

  Ash Citizens Advice News – 18 September 2019

  Smart meter rollout delayed for four years The government has delayed the deadline for smart energy meters to be rolled out from 2020 to 2024. Customers can decline having a smart meter fitted, but energy firms must have offered them to all UK households by the end of 2024. Three year enquiry into violation of […]

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• 12th September 2019 by manager in Campaigns

  Ash Citizens Advice News – 11 September 2019

  UCAS criticised for promoting ‘inappropriate’ private loans to students University admissions service UCAS has been accused of promoting “inappropriate”, high-interest private loans to students. UCAS Media sent an email to those who had opted in to receiving marketing emails which included an advert for Future Finance, offering student loans with interest rates of between 8% […]

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• 13th June 2019 by manager in Campaigns

  Ash Citizens Advice News – 8 May 2019

  Holiday Booking Fraud Research by travel association ABTA suggests more than 5,000 people were the victims of holiday booking fraud last year. Over half (53%) of the fraud cases related to the sale of airline tickets. In particular scammers targeted those visiting family and friends in Africa and the Indian subcontinent. One in four cases […]

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• 17th January 2019 by manager in Campaigns, Local News

  Citizens Advice Energy Price Comparison Tool

  Switching energy supplier can be a great way for households to save money, with research showing that the majority of customers on non-fixed deals could save a significant sum of money. Visit the Citizens’ Advice price comparison website https://energycompare.citizensadvice.org.uk/ to find out about energy deals: It’s a free tool to use and for suppliers to […]

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• 17th January 2019 by manager in Campaigns, Local News

  Energy Smart Meters

  Smart meters are a new type of meter for gas and electricity which will be offered to all British households over the next few years.  Smart meters send meter readings directly to your energy supplier and will enable a range of new services like displays that show you exactly how much energy you’re using and […]

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