Energy firms to pay customers compensation for switching errors Ofgem has announced, that, from May, if a switch of gas and electricity to a new provider goes wrong the customer will receive automatic compensation of £30. The payment will be made if the switch is not completed within 15 working days or if the old […]
Car black boxes The Financial Ombudsman is concerned about the issues a number of people are experiencing with car black boxes not correctly collecting data. Depending upon the way in which the devices operate, for example GPS technology, they can be affected by factors such as poor road conditions or lack of mobile signal. Beware […]
£20 note new design The Bank of England has unveiled the design of the new £20 note, featuring a self portrait by artist JMW Turner from 1799. The Bank describes it as their most secure note, the current £20 banknote is the most forged. The new note enters circulation on 20th February 2020. The £20 […]
Research estimates the housing crisis affects 8.4 million people in England Research by the National Housing Federation estimates that 8.4 million people in England are living in an unaffordable, insecure or unsuitable home. The research, was carried out by Heriot-Watt University on behalf of the federation, based on data from the annual Understanding Society survey […]