Gambling

• 15th August 2019 by manager in Campaigns

  Ash Citizens Advice News – 14 August 2019

  Nationwide customers to be refunded £6m in overdraft charges Bank customers must receive a text alert before they are charged for entering unarranged overdrafts so they have time to take action to avoid the unexpected overdraft charges. Nationwide failed to make it clear in texts that customers could incur charges if they did not take […]

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• 8th August 2019 by manager in Campaigns

  Ash Citizens Advice News – 7 August 2019

  Ladbrokes Coral fined after customer lost £98,000 The owner of Ladbrokes Coral has been fined £5.9m for not protecting vulnerable customers and for failings in its anti-money laundering measures.  The Gambling Commission said that over a three-year period, Ladbrokes and Coral failed to put effective safeguards in place to “prevent consumers suffering gambling harm”. Claudia’s […]

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• 1st August 2019 by manager in Campaigns

  Ash Citizens Advice News – 24 July 2019

  Plans to allow renters to access to the Rogue Landlords Database The Rogue Landlords Database, launched in 2018, contains information about private landlords and letting agents who have been prosecuted or fined. At the moment there are only ten names on the database. The list is only available to local authorities, but government plans would […]

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• 11th July 2019 by manager in Campaigns

  Ash Citizens Advice News – 10 July 2019

  Leasehold ban The government has proposed that all new-build houses must now be sold as freehold and ground rents in leasehold contracts must be set as zero. However the ban will not be applied retrospectively. Flats will still be able to be sold leasehold. Legislation will be required. The government has also launched a two-month […]

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• 13th June 2019 by manager in Campaigns

  Ash Citizens Advice News – 8 May 2019

  Holiday Booking Fraud Research by travel association ABTA suggests more than 5,000 people were the victims of holiday booking fraud last year. Over half (53%) of the fraud cases related to the sale of airline tickets. In particular scammers targeted those visiting family and friends in Africa and the Indian subcontinent. One in four cases […]

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• 13th June 2019 by manager in Campaigns

  Ash Citizens Advice News – 10 April 2019

  Smart Meters The number of smart meters being installed in homes fell in the last three months of 2019 meaning firms have little chance of meeting the Government’s 2020 deadline. Budgeting app Natwest is trialling a free smartphone app to help customers budget. It is called Mimo (money in, money out) & has been designed […]

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• 13th June 2019 by manager in Campaigns

  Ash Citizens Advice News – 3 April 2019

  Smart Meters Energy firms will continue to offer “dumb” smart meters for months, even though providers were expected to stop offering first generation meters, known as Smets1, from March 15, as they often stop working when you switch suppliers. But British Gas, SSE, EDF Energy, Eon, npower and Scottish Power have confirmed they are still […]

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