energy suppliers

• 12th March 2020 by manager in Campaigns

  Ash Citizens Advice News – 11 March 2020

  Statutory Sick Pay from day one for those affected by coronavirus As part of emergency legislation to deal with coronavirus, the Prime Minister has announced that Statutory Sick Pay will be made available from day one when self-isolating, instead of day four. The change will be temporary to respond to the outbreak and will lapse […]

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• 6th February 2020 by manager in Campaigns

  Ash Citizens Advice News – 5 February 2020

  Ovo Energy to pay £8.9m for overcharging customers Regulators has made Ovo repay customers it overcharged. Customers who paid too much will receive an average of £131.20 each. Ovo is also making a payment into a voluntary redress fund to help vulnerable customers Wonga borrowers to receive only 4.3% of compensation claims People who have […]

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• 30th January 2020 by manager in Campaigns

  Ash Citizens Advice News – 29 January 2020

  Paid bereavement leave From April, The Parental Bereavement (Pay and Leave) Bill (“Jack’s Law”) will come into force and allow parents who lose a child under the age of 18 to take leave as either a single block of two weeks, or as two separate blocks of one week each. Under the new rules, people […]

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• 7th November 2019 by manager in Campaigns

  Ash Citizens Advice News – 30 October 2019

  QuickQuid, UK’s largest payday lending firm, in adminstration QuickQuid has gone into administration following compensation claims from customers who say they were mis-sold loans they could not afford. The administrator confirmed that here would be no new lending by the firm and that customers should continue to make payments as usual.  Borrowers who believe they […]

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• 10th October 2019 by manager in Campaigns

  Ash Citizens Advice News – 9 October 2019

  Thomas Cook customers seeking refunds warned to beware of scams Fraudsters are suspected of targeting a website created to refund Thomas Cook customers, the Civil Aviation Authority said. Customers of Thomas Cook are being warned to use only the official website for refunds: thomascook.caa.co.uk/refunds. This follows warnings of a suspicious Thomas Cook refund website encouraging […]

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