Statutory Sick Pay from day one for those affected by coronavirus As part of emergency legislation to deal with coronavirus, the Prime Minister has announced that Statutory Sick Pay will be made available from day one when self-isolating, instead of day four. The change will be temporary to respond to the outbreak and will lapse […]
Car black boxes The Financial Ombudsman is concerned about the issues a number of people are experiencing with car black boxes not correctly collecting data. Depending upon the way in which the devices operate, for example GPS technology, they can be affected by factors such as poor road conditions or lack of mobile signal. Beware […]
Cash ‘deserts’ cry out for free-to-use ATMs Link launched a scheme in October to install ATMs in areas that need one. More than 100 areas have applied for a new cash machine, although the initial funding only covers 50 new ATMs. So far, 86 areas in England, 16 in Scotland, nine in Wales, and two […]
Thomas Cook customers seeking refunds warned to beware of scams Fraudsters are suspected of targeting a website created to refund Thomas Cook customers, the Civil Aviation Authority said. Customers of Thomas Cook are being warned to use only the official website for refunds: thomascook.caa.co.uk/refunds. This follows warnings of a suspicious Thomas Cook refund website encouraging […]
UCAS criticised for promoting ‘inappropriate’ private loans to students University admissions service UCAS has been accused of promoting “inappropriate”, high-interest private loans to students. UCAS Media sent an email to those who had opted in to receiving marketing emails which included an advert for Future Finance, offering student loans with interest rates of between 8% […]
Online shopping anti-fraud scheme delayed A new system to prevent online shopping fraud, due to have been introduced from September, has been delayed for 18 months. Under the system, at the point of the online checkout for purchases of £28 or more a passcode would be sent from the customer’s bank to their mobile phone. […]
The new voluntary Code for banks to refund “authorised push payment” scam victims has come into effect, but not all banks are signed up to the scheme. These scams could involve impersonating someone, such as a homebuyer’s solicitor or a builder, whom the individual was expecting to pay or the sale of non-existent goods online. […]
Refund scheme by banks for scam victims begins The new voluntary Code for banks to refund “authorised push payment” scam victims has come into effect, but not all banks are signed up to the scheme. These scams could involve impersonating someone, such as a homebuyer’s solicitor or a builder, whom the individual was expecting to […]
Complaints to the Financial Ombudsman about how banks handle fraud claims According to figures produced by the Financial Ombudsman, the bank customers complained about most regarding the handling of fraud claims was Natwest. Trial of extended job centre opening hours Job centres in seven areas will trial extended opening hours to support those who are […]
Social Care Green Paper The release date by the Government for the Green Paper outlining a long term solution for a sustainable future for social care has been delayed yet again. Originally due in July 2018, the release date is now delayed until after a Brexit deal is passed by Parliament. Till free shopping Sainsbury’s […]