--Your CAB-- CAB News
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Ash Citizens Advice News - Previously Published 2019 News
10 Oct 2019
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Ash Citizens Advice News - 9 October 2019
10 Oct 2019
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Ash Citizens Advice News - 2 October 2019
03 Oct 2019
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Bank Scams
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10th October 2019 by manager in Campaigns, Local News
Ash Citizens Advice News – 9 October 2019
Thomas Cook customers seeking refunds warned to beware of scams Fraudsters are suspected of targeting a website created to refund Thomas Cook customers, the Civil Aviation Authority said. Customers of Thomas Cook are being warned to use only the official website for refunds: thomascook.caa.co.uk/refunds. This follows warnings of a suspicious Thomas Cook refund website encouraging […]
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12th September 2019 by manager in Campaigns
Ash Citizens Advice News – 11 September 2019
UCAS criticised for promoting ‘inappropriate’ private loans to students University admissions service UCAS has been accused of promoting “inappropriate”, high-interest private loans to students. UCAS Media sent an email to those who had opted in to receiving marketing emails which included an advert for Future Finance, offering student loans with interest rates of between 8% […]
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29th August 2019 by manager in Campaigns
Ash Citizens Advice News – 18 August 2019
Online shopping anti-fraud scheme delayed A new system to prevent online shopping fraud, due to have been introduced from September, has been delayed for 18 months. Under the system, at the point of the online checkout for purchases of £28 or more a passcode would be sent from the customer’s bank to their mobile phone. […]
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13th June 2019 by manager in Campaigns
Refund scheme by banks for scam victims
The new voluntary Code for banks to refund “authorised push payment” scam victims has come into effect, but not all banks are signed up to the scheme. These scams could involve impersonating someone, such as a homebuyer’s solicitor or a builder, whom the individual was expecting to pay or the sale of non-existent goods online. […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 29 May 2019
Refund scheme by banks for scam victims begins The new voluntary Code for banks to refund “authorised push payment” scam victims has come into effect, but not all banks are signed up to the scheme. These scams could involve impersonating someone, such as a homebuyer’s solicitor or a builder, whom the individual was expecting to […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 22 May 2019
Complaints to the Financial Ombudsman about how banks handle fraud claims According to figures produced by the Financial Ombudsman, the bank customers complained about most regarding the handling of fraud claims was Natwest. Trial of extended job centre opening hours Job centres in seven areas will trial extended opening hours to support those who are […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 1 May 2019
Social Care Green Paper The release date by the Government for the Green Paper outlining a long term solution for a sustainable future for social care has been delayed yet again. Originally due in July 2018, the release date is now delayed until after a Brexit deal is passed by Parliament. Till free shopping Sainsbury’s […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 24 April 2019
Mastercard payout Mastercard is facing legal action over rip-off fees following action brought about by a former chief financial services ombudsman. The claim says around 46 million UK consumers paid higher prices on everything due to charges imposed on retailers by Mastercard for processing credit and debit card payments over a 16 year period – […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 17 April 2019
“Robot” Helplines Research by tech experts Webhelps shows that automated “chatbots” are now used by some of the UK’s biggest banks, utilities and online retailers to answer customer complaints, queries over bills or switching accounts. But 45% of users find the systems unhelpful and impersonal and most would prefer to speak to a human. Other […]
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6th June 2019 by manager in Campaigns
Be scam aware
A scam is a scheme to try to steal money, personal information or data from a person or organisation. Other names for a scam include fraud, hoax, con, swindle and cheat. Scams can affect anyone. Citizens Advice are encouraging people to play their part in preventing scams by reporting and talking about them. Only about […]
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