Thomas Cook refund delays The Civil Aviation Authority originally said all valid Thomas Cook refund claims for ATOL- protected package holidays made on the first day of its refund programme would be paid within 60 days. However, it says only two-thirds will be paid on time. The regulator stressed that all valid ATOL-protected payments would […]
Nationwide customers to be refunded £6m in overdraft charges Bank customers must receive a text alert before they are charged for entering unarranged overdrafts so they have time to take action to avoid the unexpected overdraft charges. Nationwide failed to make it clear in texts that customers could incur charges if they did not take […]
BBC to charge TV licence fee From June 2020, most over-75s will have to start paying the TV licence fee if they want to watch live television or access the BBC’s iPlayer service. The TV licence will continue to be free to over-75s who claim pension credit, a means-tested benefit to help the elderly. However, […]