Our office is in Ash:-
Drop-in sessions: Monday to Thursday – 9:30 to 16:00
Appointments: Monday to Thursday – between 9:30 and 16:00
Telephone only advice service: Fridays – 10:00 to 13:00
Alternatively email us with your query or get online advice.
What we do for you…
When you first visit us our Adviser will give you a brief initial assessment so we can assess your problem. We will then decide on a course of action to help you resolve your issue or make an appointment for you.
How we help…
Our Advisers will research your options and look at the possible outcomes of different courses of action. They will not tell you what to do but encourage you to make your own decisions. They will help you to make informed decisions by advising on your specific needs and giving you the facts on which to base those decisions.
Our staff are trained to advise on virtually any issue including:
- Welfare Benefits
- Family and personal matters
- Immigration and nationality
Our Advisers use all the latest information so that you are armed with the best and most accurate advice.
If you have a Debt Appointment with us, it would be helpful if you could complete our Debt Pack.
Our appointments last approximately 45 minutes. We recognise that unforeseen circumstances sometimes mean that clients are late for, or even miss, their booked appointment with us. Please let us know if you cannot make your appointment so we can offer it to someone else. Please visit our Appointments Policy for more information.