Smart meters are a new type of meter for gas and electricity which will be offered to all British households over the next few years. Smart meters send meter readings directly to your energy supplier and will enable a range of new services like displays that show you exactly how much energy you’re using and […]
A new price cap for those with standard meters, who are on default tariffs was introduced on 1 January 2019. Default tariffs are suppliers’ basic tariffs and are almost always their most expensive tariff. From 1 April 2019, the price cap has increased to £1,254 for dual fuel. The cap limits the price consumers pay […]
From September 2018 cold callers who offer to help claim compensation for a mis-sold Payment Protection Insurance (PPI) or for a personal injury, have been banned from contacting anyone who has not previously opted in to receiving such calls. Companies will have to check they have the recipient’s consent before calling. People will be able […]