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Campaigns
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20th June 2019 by manager in Campaigns, Local News
Ash Citizens Advice News – 19 June 2019
Competition and Markets Authority to investigate fairness of leasehold contracts The CMA has launched an investigation into leasehold contracts after MPs and consumer groups raised concerns about costly fees, leaseholds being sold by developers to investors and the high costs to buy the freehold, resulting in some householders unable to sell their homes. A freeholder […]
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13th June 2019 by manager in Campaigns
Refund scheme by banks for scam victims
The new voluntary Code for banks to refund “authorised push payment” scam victims has come into effect, but not all banks are signed up to the scheme. These scams could involve impersonating someone, such as a homebuyer’s solicitor or a builder, whom the individual was expecting to pay or the sale of non-existent goods online. […]
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13th June 2019 by manager in Campaigns, Local News
Food Bank Report 2018 – Ash Citizens Advice
Report on distribution of food parcels from Citizens Advice Ash in 2018 Citizens Advice Ash (CA Ash) holds a supply of food boxes in the bureau. These food boxes are supplied by the Trussell Trust and are for local people who are unable to travel to Farnham, the main distribution centre for the Trussell Trust. […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 29 May 2019
Refund scheme by banks for scam victims begins The new voluntary Code for banks to refund “authorised push payment” scam victims has come into effect, but not all banks are signed up to the scheme. These scams could involve impersonating someone, such as a homebuyer’s solicitor or a builder, whom the individual was expecting to […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 22 May 2019
Complaints to the Financial Ombudsman about how banks handle fraud claims According to figures produced by the Financial Ombudsman, the bank customers complained about most regarding the handling of fraud claims was Natwest. Trial of extended job centre opening hours Job centres in seven areas will trial extended opening hours to support those who are […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 15 May 2019
Increase in probate fees The proposed increase in probate fees has been delayed due to a backlog in the commons caused by Brexit. Online Probate Service Probate is the process of obtaining the right to administer someone’s estate, after they pass away. Earlier this year the HM Courts & Tribunals (HMCTS) rolled out its online […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 8 May 2019
Holiday Booking Fraud Research by travel association ABTA suggests more than 5,000 people were the victims of holiday booking fraud last year. Over half (53%) of the fraud cases related to the sale of airline tickets. In particular scammers targeted those visiting family and friends in Africa and the Indian subcontinent. One in four cases […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 1 May 2019
Social Care Green Paper The release date by the Government for the Green Paper outlining a long term solution for a sustainable future for social care has been delayed yet again. Originally due in July 2018, the release date is now delayed until after a Brexit deal is passed by Parliament. Till free shopping Sainsbury’s […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 24 April 2019
Mastercard payout Mastercard is facing legal action over rip-off fees following action brought about by a former chief financial services ombudsman. The claim says around 46 million UK consumers paid higher prices on everything due to charges imposed on retailers by Mastercard for processing credit and debit card payments over a 16 year period – […]
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13th June 2019 by manager in Campaigns
Ash Citizens Advice News – 17 April 2019
“Robot” Helplines Research by tech experts Webhelps shows that automated “chatbots” are now used by some of the UK’s biggest banks, utilities and online retailers to answer customer complaints, queries over bills or switching accounts. But 45% of users find the systems unhelpful and impersonal and most would prefer to speak to a human. Other […]
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