Ash Citizens Advice News - Previously Published 2019 News
10 Oct 2019
Ash Citizens Advice News - 9 October 2019
10 Oct 2019
Ash Citizens Advice News - 2 October 2019
03 Oct 2019
Ladbrokes Coral fined after customer lost £98,000
The owner of Ladbrokes Coral has been fined £5.9m for not protecting vulnerable customers and for failings in its anti-money laundering measures. The Gambling Commission said that over a three-year period, Ladbrokes and Coral failed to put effective safeguards in place to “prevent consumers suffering gambling harm”.
Claudia’s Law – officially called the Guardianship (Missing Persons) Act 2017 – has come into force in England and Wales. It creates a new legal position of “guardian of the affairs of a missing person”, for anyone missing 90 days or more. The guardian will be able to act on their behalf, suspending direct debits for mobile phones, making mortgage payments and so on. Previously, there was no legal way for the financial affairs of a missing person to be dealt with by someone else if they had not been declared dead.
Airport Bureaux de Change
Travellers going abroad should plan ahead and not leave buying holiday money to the last minute from airport bureaux de change as they give poor rates at a time when the pound is already low against other major currencies.
Green Paper on Social Care delayed further
The long awaited reforms to fix the problems in social care have been delayed again until autumn at the earliest. It is believed that the Prime Minister was not satisfied with the unpublished green paper and has asked for a replacement, which could take several months.
Change to energy price cap
Ofgem has announced the maximum price energy firms can charge for electricity and gas will fall with effect from October to £1,179 from £1,254. The cap for energy on a pre-payment meter will also be reduced to £1,217 to £1,242.