Ash Citizens Advice News - Previously Published 2019 News
10 Oct 2019
Ash Citizens Advice News - 9 October 2019
10 Oct 2019
Ash Citizens Advice News - 2 October 2019
03 Oct 2019
Research estimates the housing crisis affects 8.4 million people in England
Research by the National Housing Federation estimates that 8.4 million people in England are living in an unaffordable, insecure or unsuitable home. The research, was carried out by Heriot-Watt University on behalf of the federation, based on data from the annual Understanding Society survey of 40,000 people by the University of Essex.
House price growth slowest for seven years, says ONS
Figures by the Office for National Statistics show UK house prices rose at a slower rate in the year to July than at any time since September 2012.
Thomas Cook collapses as rescue talks fail
Holiday firm Thomas Cook has ceased trading with immediate effect. Customers on a package holiday will be covered by the Air Travel Organiser’s Licence scheme (Atol). Customers who had a future holiday booked will also be refunded by the scheme. Customers who booked a flight-only deal will need to apply to their travel insurance company or credit card and debit card provider for a refund.
Consumers’ credit card spending ‘overtakes cash’
The British Retail Consortium has reported that consumers spent more money on credit cards with UK retailers last year than they did in cash.
Private rental affordability
Homelessness charity Shelter’s latest poll, suggests nearly half of working private tenants in England could not afford their rent for more than a month if they lost their job. More than 3,900 private renters across England were questioned for the survey.
Letter to Chancellor calling for the government to implement a cash guarantee
Experts from Access to Cash Review and the consumer group Which? have written a joint letter to the Chancellor calling for the Government to implement a cash guarantee to stop the UK becoming a cashless society.
High credit card rates
Banks are charging record high interest rates on credit cards. Shoppers now pay an average of 24.7% on credit card purchases.
Trussell Trust Report reports increased use of food banks in areas with Universal Credit
The Trussell Trust has reported that their data shows a connection between the rise in usage for food banks and the amount of time Universal Credit has been rolled out.
Three Mobile ‘ripping off’ 210,000 loyal customers by overcharging them by £156 a year, Citizens Advice says
Three Mobile is refusing to sign up to new rules, effective from February 2020, which mean out of contract mobile users will be moved to Sim-only tariffs so that they are no longer being charged for the handset at the end of their contract period.
Asda criticised for referring loan customers to high interest lenders
Asda has been criticised for taking commission in exchange for referring customers to high interest lenders. Shoppers who apply for loans through Asda money could find themselves paying £7000 on £4000 loan over three years. The loans are not taken out directly with Asda, who are paid an introduction fee.
Scam warning to university students
Universities are being warned of fraudsters targeting new students using fake university email addresses to offer tax refunds, even though most students do not pay tax. As a result criminals are able to steal money, set up direct debits or even take control of the students’ computers.