Mobile phone scam
Beware of a scam involving criminals ordering an expensive mobile phone using another person’s identity, and then trying to intercept – or trick the person into handing it over, such as posing as a courier to collect the “wrongly delivered” item. The scam usually happens when fraudsters get hold of an individual’s personal details to place the order, e.g. as a result of identity theft.
If an individual unexpectedly receives a high-value delivery, they should contact the retailer immediately and arrange for it to be sent back, as the fraudster may have attempted to intercept the delivery or will pose as a ‘courier’ to collect the item. Never hand the item over to an unexpected courier.
Scams like this are on the increase in the UK. Official figures published in the Crime Survey for England and Wales showed that there were 3.8 million fraud incidents reported in the year to March 2019, an increase of 17% over the year. Also, UK Finance reported 2.8 million cases of frauds involving UK-issued payment cards, remote banking and cheques, 39% up from the year before.
Universal credit ‘forces tenants into rent arrears’
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The RLA has suggested the following to prevent rent arrears occurring including:
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Barclays reported the most problems in the past year, but RBS/NatWest had the most in the past three months.
To reach their targets of installing smart meters by 2020, some energy companies are making the cheapest tariffs only available if the customer has a smart meter fitted.