Ash CAB

Postal Address:  Ash Hill Road, Ash, Surrey, GU12 5DP.

Telephone Number:  01252 315569.          

Fax: 01252 316612.  Email  address:  [ ashcab@cabnet.org.uk ]

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Incapacity Benefit to Employment Support Allowance Migration
Have your say

What is the issue?

All those who have been on out-of work sickness benefits other than ESA, such as Incapacity Benefit,
are being reassessed during the next three years to see if they are entitled to Employment Support
Allowance (ESA).

Citizens Advice are keen to monitor the process, to see whether people are treated fairly and whether
any medical evidence they have is taken properly into account.  They are particularly keen to collect
evidence about certain points in the system, such as the decision maker’s phone call to say whether
someone is going to be found fit for work.  In some cases this call may be genuinely helpful, but Citizens
Advice are concerned that there is a danger of it being used to persuade people that it isn’t worth
appealing.  They also want to build a picture of the general administration of the migration and find out
how people are personally affected.

How can you help?

To monitor the process Citizens Advice is asking people to fill in a short ‘diary’ as they go through the
ESA claiming process.  It is a simple survey, with a section that can be completed at each stage of the
claiming process or in one go at the end of the process if they prefer.  Responses are completely
confidential and anonymous.

A paper copy of the ‘diary’ is available from Ash CAB together with the address to send it to.  Please
call or phone the bureau if you would like a copy (01252  315569).

Alternatively diaries can be completed online at  [  www.surveymonkey.com/s/esadiary  ]
Social Policy