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Office of Fair Trading Doorstep selling campaign
On 19 July 2012 the Office of Fair Trading launched its 2012-13 campaign which particularly aims to empower elderly or vulnerable consumers to
make effective purchasing decisions when buying on their doorstep and reduce their vulnerability to rogue traders.
The OFT is working with local authority Trading Standards, the Citizens Advice Bureau, the Direct Selling Association
and other key players to increase awareness of the issue of rogue doorstep
trading amongst the campaigns primary target audience - UK residents over 70 years and their families, friends and carers.
The campaign provides practical tips and information on your rights including the following:
* Think twice before you buy and if you are made to feel under pressure to make a purchase, have the confidence to say no.
* Be wary of time-limited or exclusive offers that need to be signed on the spot - this can be a high pressure sales tactic.
* Double check the facts. Do you fully understand the costs and know whether it includes extras like installation, on-going
serving charges or warranties?
* Always shop around to compare products and prices.
* Talk to someone you trust for a second opinion.
* If you spend more than £35 with a trader on the doorstep, you usually have seven days in which to cancel (subject to certain conditions).
* If in doubt, ask your local branch of the CAB, call the Citizens Advice consumer service on 08454 040506 or
For more information, visit: [ www.adviceguide.org.uk ]